Alabaster Light Fixture-Shipping Info You Should Know
We’re happy to offer FREE Worldwide Shipping on all our Alabaster Light Fixture. These pieces are delicate, hand-packed with care, and delivered safely to your doorstep—wherever that may be.
🎁 How Long Will It Take?
Every order goes through two steps: Processing and Shipping.
👨🎨 Processing Time:
Because each alabaster light fixture is delicate and requires secure packaging, we take 3–15 business days to prepare it for shipping.
✈️ Shipping Time:
We work with trusted global carriers like FedEx, DHL, UPS, TNT, and more.
- Express Shipping: 7–14 business days
- Sea Freight (for large packages): 25–40 calendar days
Heads up:
If your order is longer than 39 inches (100 cm), it’ll usually ship by sea to keep things safe.
Want it faster? Just reach out to us — we’re happy to help arrange an expedited option!
⏳ Some Orders Take a Little Longer…
Out of Stock?
Sometimes our popular pieces sell out fast. If that happens:
- We’ll email you ASAP.
- You can choose to wait or cancel.
- If you wait, we’ll get your item into production immediately and ship it as soon as it’s ready.
Custom Orders:
Got a personalized design?
Custom pieces take a bit more time. Once your order is confirmed, we’ll deliver within 7–20 business days.
✨ Delivery Timing = Processing + Shipping
Your total wait time = processing time + shipping time, depending on your location.
Also, if your local courier arrives during a national holiday, delivery will resume after the holiday ends.
👮♂️ Taxes, Duties & Who Pays What?
For U.S. Customers:
We’ve got you covered. Firerrr® pays all import taxes and duties for U.S. deliveries.
For Customers Outside the U.S.:
You might need to pay import taxes or fees depending on your country’s rules.
These are typically handled by the recipient, as required by our shipping partners.
Have questions? Contact us — we’ll walk you through it.
📮 Need Help?
We’re here if you need anything!
- Customer Support: fallsshu@gmail.com
- Business Hours: Monday–Friday, 9:00 AM – 6:00 PM
🍀 More Firerrr® Product Lines Coming Soon!
Right now, this shipping info applies to our Alabaster Light Fixture Collection.
As we roll out new product lines soon, we’ll update our shipping details so you always have the latest.